Security, visitors & staff

Gates

Vehicles enter the society only through Gate 1 (Road 7).
Residents on foot may use either gate: Gate 1, near Row House 1, or Gate 2, opposite the Club House.

Cameras are installed around the society to help investigate concerns and incidents raised by members.

To view footage, email a written request to the office at cloverwatergarden@gmail.com, giving the reason for the request and the date, time and location concerned.

Visitors must tell the guard the name and flat number of the resident they are visiting. The guard enters this on MyGate.
Visitors are let in once the resident approves on the MyGate app (or, in some cases, on the intercom).
Security will ask for details every time, even for regular visitors. That is their job, so please let your guests know.
Residents are responsible for the behaviour of their guests and visitors.

Delivery and service personnel, hired cars and couriers coming for a specific flat follow the same MyGate procedure.
Vendors visiting several flats (for example, for bill collection) follow the same procedure.
Regular vendors (bread, milk, newspapers and so on) are registered on MyGate. Guards check the person’s or company’s name before letting them in.

Personal staff with society ID cards enter through Gate 1 and must allow bag checks on entry and exit.
Residents are responsible for their drivers, maids and other personal staff.
In common areas, staff must not play cards, chew or spit gutka or paan, drink alcohol, fight or otherwise cause a nuisance.
Drivers must wait in the driver rooms or in their own cars. They must not sit in other residents’ parking or gather in groups and disturb residents.
The employer will be told about any complaint. After two warnings, a fine of Rs 1,000 is levied on the employer.
When personal staff look after your children, please make sure they have been properly vetted and come with references.